Customer Care (English - French) Venray

Algemene omschrijving

Company profile
Customer Care (English - French) - Venray

Would you like to work for a fast growing company who offers a great growth potential? Then this is the position you are looking for! We are looking for a Customer Care (English - French) in Venray for a company that is the larges Internet retailer in Europe!


Responsibilities
The company is the leading Internet retailer in Europe. They have achieved this with their high service low pricing business model. To support sales in the French market we are looking for an experienced customer care professional that is fluent in both French and English.

As a Customer Care you are primary responsible for answering questions and support requests concerning running service and/or repair orders (via phone or email). You will report the statuses of repair orders per customer and create KPI's. You will be responsible for a clear, friendly, service-minded and pro-active communication towards the customer.



Requirements

• At least 1-2 years of relavant working experience
• Computer knowledge: MS Office (mainly Access, Excel, Word, Outlook)
• Fluent in French and English
• Good and clear communication skills
• Pro-active mentality
• Serviceminded
• Problemsolving
• Teamplayer

If you are not a native French , please do not apply on this vacancy

Gestelde eisen

Customer Care (English - French) - Venray Would you like to work for a fast growing company who offers a great growth potential? Then this is the position you are looking for! We are looking for a

Uren

40

Salaris

Negotiable